Global Settings

On the Global Settings page, JungleMail Global Administrators can configure settings that will apply to all JungleMail Sites. On the Site level, settings can be inherited from Global settings, or configured differently if allowed by the Global Administrators.


To navigate to the Global Settings page, open JungleMail Settings > Global Management Settings page

Global Administrators can control settings for Security and Privacy, AI, Auditing, Branding and Regional Settings. Each of them is described in detail below.

Security and Privacy

Analytics Data Pseudonymization - control if the pseudonymization option will be enabled by default in all JungleMail sites. This feature may be required by privacy laws in some countries.

Recipient Activity visiblity - controls the visibility of the Recipient activity tab on the Analytics page.

Newsletter Content Storage - once the newsletter is processed and sent, all newsletter content apart from surveys or trackable links will be deleted from JungleMail Servers. It will affect other JungleMail features, such as newsletter Preview, Export to PDF, Archive.

Allowed recipient sources - configure which recipient source options are available to newsletter creators.

Allowed Azure AD Groups - specify which Azure AD Groups will be allowed to be resolved in the Recipients step. Azure AD Connection is required for this feature. This acts as an additional layer of security and does not expose all Azure AD Groups to the regular JungleMail Users.

Allowed Exchange Groups -  specify which Exchange Groups will be allowed to be resolved in the Recipients step. Microsoft Exchange Connection is required for this feature. This acts as an additional layer of security and does not expose all Microsoft Exchange Groups to the regular JungleMail Users.

Allowed Email domains - this feature controls to which domains JungleMail can send a newsletter. Using this feature, you can ensure that users only send newsletters internally or to specified partner/customer domains.

Forbidden email domains - this setting controls which email domain patterns are forbidden, and JungleMail will not be able to send an email to specified patterns.

Recipients retrieval debug mode - specify whether the users are allowed to download the Recipients.csv file in the UI. This file contains all of the resolved newsletter recipients.


On this tab, you can control if the AI assistants are enabled and choose which assistant(s) to enable.


On the Audit tab, you can specify which recipients will automatically receive a copy of every newsletter or newsletter report email.


On the Branding tab, Global administrators can control Branding options. If you want to enable strict branding controls, you can choose to disable the Start from Scratch button and configure and enable Template Lock. This will limit users to working only with pre-built templates and modifying only allowed parts of the template to keep the branding of your newsletters consistent.

Global administrators can also control which fonts are displayed to users. Built-in font selection can be disabled by checking the " Hide built-in fonts" box, forcing users to use fonts pre-defined by JungleMail administrators. Learn how to add custom fonts in our article.

Administrators can  pre-configure colors that your organization frequently uses. These colors will appear in the color-picker menu's as suggestions, and users will be able to use a custom color as well. If an administrator checks the " Disable custom color selection" box, then regular users will not be able to pick a custom color, and will be forced to use one of the defined colors.

The default JungleMail template that will be loaded when a user clicks "Start from Scratch" can be selected on this page, and JungleMail Global templates can be enabled. Global templates are templates that are available on all JungleMail Sites. Learn how to manage default and global templates in this article.


In this tab, you can specify the default Time zone and format that will be used to display data like Date and Time, Numbers, Percentages in the UI. Newsletters will be scheduled according to the Time Zone setting,  not the current user's personal settings for their machine.

Inheritance and controls

Inheritance and additional controls can be applied for an individual JungleMail site.

Navigate to the JungleMail Settings > Site Management Settings 

Settings described above can be inherited on a JungleMail site level. None of the settings for that specific tab can be modified on the JungleMail Site Level if inheritance is enabled.

Additionally, JungleMail Global Administrators can control who can configure the individual JungleMail site settings and enable/disable inheritance by adjusting the Lock Site settings slider when browsing the Site Management Settings.

The same control can be applied on the JungleMail All Sites page.

If the slider for Lock Site Settings is set to No, both JungleMail Global administrators and regular JungleMail Site Administrators can modify Site Settings, while if the slider is set to Yes, only JungleMail Global administrators can adjust these Site settings. Global setting inheritance can also be controlled via the All sites Page by adjusting the Inherit Global Settings slider.

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