Which Sending Account type should i choose?

When setting up your JungleMail account, one of the essential steps is choosing your sending account type. This decision can influence your email delivery speed, how your emails are perceived by recipients, and the level of configuration required. Below we outline the two most popular sending account types and their respective pros and cons to help you make an informed decision. For detailed instructions on how to set up sending accounts, please read our article.

Office 365 Sending Account 

Method: Uses Microsoft Graph API to send emails through a user or shared mailbox.

Advantages:

• Delivery Assurance: Emails are delivered directly to the recipient's inbox because of the great reputation of Microsoft email servers.
• Internal Treatment: Sent emails to your organization are treated as internal communications, ensuring trust.

Limitations:

• Microsoft Limits: Subject to Microsoft's sending restrictions of 10,000 emails per 24 hours.
• Throttling: Email sending speed is limited to 30 emails per minute by Microsoft.

Best For: Businesses or organizations that prioritize email deliverability and trust, and have a relatively smaller number of recipients (up to 2,000) or do not require rapid email dispatch. This option is also great for reaching the inboxes of partners or clients.

JungleMail Mail Server Sending Account

Advantages:

• Increased Speed: Offers a substantially higher email sending speed compared to the Office 365 account, making it ideal for larger newsletters.

Limitations:

• Additional Configuration: Requires extra steps such as:
  • Allowlisting JungleMail server to ensure deliverability directly to the inbox.
  • Configuring automatic image downloading to provide the best recipient experience and accurate open statistics.
  • Removal of any external message tags or warnings to maintain a consistent brand experience.

Best For: Businesses or organizations that have larger recipient amounts (more than 2,000) and need to send out newsletters or communications rapidly, and are willing to invest some time in setup and configuration to optimize the recipient experience.

Conclusion

Your choice between the Office 365 sending account and the JungleMail mail server will largely depend on your specific needs. If deliverability and trust are paramount, and you're sending to a more contained list, the Office 365 option may be best. However, if speed is crucial, especially for larger mailings, and you're open to a bit of configuration, the JungleMail server could be the right choice for you. You can also consider implementing both sending account types, and use them for different scenarios. For example, you can send out company-wide newsletters using the JungleMail Mail Server, and use the Office 365 Sending Account to reach partners or clients if such a