Allowlisting JungleMail servers

If you are using JungleMail for Office 365 built-in mail server to send internal newsletters, you must update your organization's spam filter settings by allowlisting the built-in server IP address(es) to make sure your emails are delivered.


IP addresses

Newsletters sent through the JungleMail's built-in mail server use the following IP addresses.
Cloud / Region JungleMail Built-in Mail Server (subprocessor SparkPost) JungleMail Mail Server (JungleMail Hosted)
US 192.174.91.57
192.174.91.58
20.228.135.236
EU (Netherlands) 147.253.222.114 13.81.210.166
UK 147.253.222.114 51.132.20.62
Australia (AU) 147.253.222.114 52.189.236.102
Canada (CA) 192.174.91.57 130.107.209.138

Note

JungleMail for Microsoft 365 services and JungleMail Mail servers are hosted on Microsoft's Azure Cloud servers.


Allowlisting IPs in Microsoft Defender portal

1. In the Microsoft Defender portal at https://security.microsoft.com, go to Email & Collaboration > Policies & Rules > Threat policies > Anti-spam in the Policies section. Or, to go directly to the Anti-spam policies page at https://security.microsoft.com/antispam.

2.  On the  Anti-spam policies page, select the Connection filter policy (Default) by clicking anywhere on the row but the checkbox itself. It will open a pop-up window. 

3. Select Edit connection filter policy

4. Add the JungleMail Mail server IP address(es) under the  Always allow messages from the following IP addresses or address range: and click Save

5. The IP address should be visible under the IP Allow list

Important

In addition to allowlisting JungleMail servers, we strongly recommend adding your sending address to the Safe Senders List in Outlook. This will ensure the highest analytics report accuracy and automatic image downloading in your newsletters.

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