Allowlisting JungleMail servers

If you are using JungleMail for Office 365 built-in mail server to send internal newsletters, you must update your organization's spam filter settings by allowlisting the built-in server IP address(es) to make sure your emails are delivered.


IP addresses

Newsletters sent through the JungleMail's built-in mail server use the following IP addresses.
IPs for JungleMail for Office 365 app (service hosted in the US):
  • 192.174.91.57
  • 192.174.91.58

IP for JungleMail for Office 365 (EU) app (service hosted in Europe):

  • 147.253.222.114

IP for JungleMail for Office 365 (AU) app (service hosted in Australia):

  • 147.253.222.114

IP for  JungleMail for Office 365 (UK) app (service hosted in UK):

  • 147.253.222.114

IP for  JungleMail for Office 365 (CA) app (service hosted in Canada):

  • 192.174.91.57

Newsletters sent through the JungleMail Mail Server use the following IP addresses.

IP for JungleMail Australia Mail server (service hosted in Australia):

  • 52.189.236.102

IP for  JungleMail Europe Mail server (service hosted in The Netherlands):

  • 13.81.210.166

IP for  JungleMail UK Mail server (service hosted in UK):

  • 51.132.20.62

IP for  JungleMail Canada Mail server (service hosted in Canada):

  • 52.228.0.156

Note

JungleMail for Office 365 services are hosted on Microsoft's Azure Cloud servers.


Allowlisting IPs in Microsoft Defender

1. Sign in to the Microsoft 365 Security admin center with your Microsoft 365 admin account at https://security.microsoft.com/

2.  Under  Email & Collaboration, select Policies & Rules

3. Select Threat policies

4. Under Rules select Tenant Allow/Block Lists and switch to the IP addresses tab

5. Click Add and select Allow

6. Add the JungleMail mail server IP address

Important

In addition to allowlisting JungleMail servers, we strongly recommend adding your sending address to the Safe Senders List in Outlook. This will ensure the highest analytics report accuracy and automatic image downloading in your newsletters.

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