Configuring sending accounts

In this JungleMail tutorial, you will learn how to add and configure various types of sending accounts and sending addresses to the app.

Sending account types

You can choose from four different types of sending accounts in JungleMail.

• Google Workspace
  send using Google infrastructure. Emails appear internal in the recipient's inbox. 
• SMTP Server Sending Account
  Send using your own SMTP server. Emails appear as external unless allowlisted.
• JungleMail Built-in Mail Server Sending Account
  Send using JungleMail Built-in Mail Servers. Emails appear as external. Recommended to use for external communication to partners, or for larger internal communications. 
• Send using JungleMail Mail Servers.
  Emails appear as external. Regional options to comply with data storage regulations are available. Recommended to use for larger internal communications.

Google Workspace Sending account

With the highest delivery rates around, this is a recommended account to send internal newsletters for organizations with up to 1500 employees.

• Due to Google Workspace email sending limits, sending speed is capped at 1750 emails per 24 hours
• Emails sent via Google Workspace sending account appear as internal, no additional configuration or whitelisting is needed.

JungleMail built-in mail server

This account type is recommended for campaigns with large recipient numbers (1500 or more).

• Delivery speed: 15,000 - 60,000 emails per hour; no delay between emails
• Supports custom From addresses
  
• Supports bounce tracking

By default, the built-in server uses @jmcloudpost.com domain as your From address. To use the server with your own domain, you need to authorize the app in your DNS by creating a DKIM record. Please contact us for detailed instructions.

SMTP server

Send newsletters with JungleMail using an outgoing mail server of your choice.

JungleMail Mail Server

This is an option to send newsletters using the JungleMail SMTP server. By default the JungleMail Mail server will use the @jmpost.com domain as your "From" address. 

Adding a sending account

To authorize a new sending account to be used in JungleMail:

1. Open the app, click the gear icon, then click Sending Accounts.

2. Select Create new sending account, then select an account type from the drop-down menu.

3. Log into the selected account, review the additional options (may vary depending on the account type), then click Save.

Adding a sending address

You can have one or several sending addresses associated with a sending account. To add a new sending address:

1. Under your sending account, click Add new sending address.

2. Specify the From and Reply-to addresses (they can differ from the campaign author's address) and, optionally, send a test email.

Selecting a default sending address

If you have several sending addresses, you can select a default one. It will be selected automatically when you start a new campaign.

1. Hover over the logo of the sending address of your choice.

2. Click on the grey checkbox that appears. It will turn from grey to green.